SCS Insurance Case Study
Strategic Cat Solutions, a claims TPA firm, implements a targeted enterprise claims system in less than 45 days.
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Building Upon a Trusted Relationship
For insurers, finding a BPO partner can be a strenuous, time-consuming process. This important
piece of the business needs to be completed by a partner you can trust, has the right systems in
place, efficient opertations, and who utilizes insurance experts to facilitate the processes. Building
upon the relationship with Insuresoft, Buckeye was able to expediate the vetting process by
selecting Insuresoft’s trusted partner Covenir.
Figo: Client Success Story
Figo transferred to us from another vendor with a critical deadline looming. We provided a contract and a statement of work in 30 days, and deployed a test environment in Diamond in 90 days. Our quick delivery and flexibility enabled Figo to launch and begin issuing policies by their target date.
Diamond’s Many Facets Provide a Complete Solution For Align General
“We evaluated a number of options, but only Insuresoft’s Diamond System had all the core processing elements we were looking for.”
Kieran Sweeney, Align General Insurance Agency, Inc.
The Insuresoft User Group – A Unique Tradition History of the User Group
“One of the reasons we would never consider going with anyone else is the responsiveness we get from Insuresoft.”
Michelle Lucas, IT Manager Safeway Property Insurance Company.
The Diamond System: Insuresoft Earns High Customer Satisfaction Marks in Novarica Study
Insuresoft was recently awarded a Novarica Average Customer Experience (ACE) Ranking of 92 – the highest ranking awarded in the Policy Administration System category.
Nevada General Insurance Company: It’s all about the Data (Warehouse)
“An experience report prints instantaneously even though the Diamond Data Warehouse must plow through some 80 million rows of data. We’ve only scratched the surface on what the Diamond Data Warehouse can do for us, it’s one of the most
powerful insurance software tools our company has at its disposal.”
William Walo,
Vice President and Chief Information Officer
Nevada General Insurance Company
Buckeye Insurance Group: Diamond 5x Upgrade Experiences
“We had been using Diamond for a few years and experienced exponential
growth in our business. We were running on all technology cylinders and did not see a need to upgrade just for the sake of upgrading. But the features and enhancements in Diamond 5x like being able to open multiple policies made the decision to upgrade a pretty easy one.”
Christopher Haines, Buckeye Insurance Group
Buckeye Insurance Group: Diamond Shines Bright For Buckeye Insurance
“Within 6 months, data conversion for the personal-auto line was complete and 10,000 policies were in the system. We were hoping to get 75% of policy information from the data conversion but instead got 90-95%.” – Chris Haines, Buckeye Insurance Group
