Blog: Customer Experience
July 15, 2024
After the initial application process and policy issuance, the next time you interact with a policyholder might be when they need to make a claim. This is typically not seen as the most pleasant experience for your policyholders. But, it’s also a significant touchpoint between them and your team. Thus, it plays an important role in policyholders’ overall experience and satisfaction with your company.
February 14, 2024
This blog will explore the main challenges that small P&C insurance companies face as they grow and how they can overcome them to scale efficiently.
Blog Tags
2024 (8)
Agility (29)
Analytics (15)
Billing (31)
Building an Ecosystem (4)
building technology for the future (4)
Claims (15)
Claims Experience (19)
Communication Challenges (2)
Continual Innovation (1)
core system (25)
core system launch (10)
Core system with quality speed and affordability (6)
Customer Experience (18)
cyberattacks (2)
Data (6)
Development (5)
Diamond (32)
driving behavior (1)
Ecosystem (2)
insurance ecosystems (20)
insurance innovation (45)
Insurance Tech (51)
Insuresoft (40)
Insuresoft innovation (52)
Leadership (8)
Mobile (3)
policyholder experience (5)
Security (2)
SOC-1 (2)
SOC-2 (1)
Social media (3)
Trends (2)