Blog: Customer Experience

July 15, 2024

After the initial application process and policy issuance, the next time you interact with a policyholder might be when they need to make a claim. This is typically not seen as the most pleasant experience for your policyholders. But, it’s also a significant touchpoint between them and your team. Thus, it plays an important role in policyholders’ overall experience and satisfaction with your company.

February 14, 2024

This blog will explore the main challenges that small P&C insurance companies face as they grow and how they can overcome them to scale efficiently.